Dr. Ellie Ledger
Dr. Eleanor Ledger (Ellie) qualified from Cardiff University in 1991 and spent her early career working in hospital dentistry, gaining a Fellowship in Dental Surgery from the Royal College of Surgeons of England in 1994.
Ellie gained valuable maxillofacial surgery experience working in the casualty department of Cheltenham General Hospital. She is now a registered specialist in surgical dentistry and regularly accepts referrals from other dentists for complex dental procedures. Ellie has specialised in treating nervous and anxious patients and is qualified to administer various sedation techniques including intravenous anaesthesia.
Ellie has been placing and restoring dental implants since 2001 and has completed a year-long multisystem dental implantology course at Trafford General Hospital in Manchester.
Ellie is proud to place and restore implants herself, from simple single-tooth replacements to large bridges and complete mouth implant rehabilitations using the latest All-on-4 technique. She is also experienced with cases requiring bone grafting, from simple alveolar grafts to sinus lifts and complex grafting procedures.
Ellie keeps up-to-date by attending several courses a year and is a member of the Association of Dental Implantology UK.
GDC Registration: 66099
Dr Gillian Kemp
After qualifying from the University of Glasgow in 2002, Dr Gillian Kemp joined the Royal Naval Dental Service as a Dental Officer. During a Naval career spanning more than 12 years, she worked in different-sized practices, aboard ships and was deployed overseas twice, including a 6-month operational tour to Afghanistan.
To continue her professional development, Gillian has most recently completed training in pain and anxiety control as well as mouth cancer awareness and periodontal updates. She is a member of the British Dental Association and the Society for the Advancement of Anaesthesia in Dentistry. As a mentor she has prepared junior dental nurses in preparation for the National Certificate of Dental Nursing examination.
She joined Arnica in January 2015 with a keen interest in developing her experience of treating nervous patients. Her range of experience includes overcoming language and cultural barriers and treating adults with no prior experience of dentistry.
Gillian is committed to helping anxious patients and believes that establishing trust between patient and dentist is a vital step towards helping patients overcome their fears. She is also passionate about preventative care.
Following several national and international deployments, Gillian is now enjoying life in Cheltenham with her husband and two young daughters.
GDC Registration: 80491
Dr Guy Bailey
Dr Guy Bailey qualified as a doctor in 2004 from University College London and went on to further training in surgery. He gained his membership of the Royal College of Surgeons in 2007.
Five years of postgraduate hospital experience in plastic surgery, orthopaedic surgery, ENT surgery, emergency medicine and maxillofacial surgery then followed. He found his true vocation when undertaking further training as a dentist at Guy’s Hospital, London, qualifying in 2012.
Guy is also a member of the Royal Society of Medicine and the Society for Advancement in Dental Anaesthesia. He particularly enjoys treating patients who have not previously been able to see a dentist due to dental anxiety or phobia.
Guy is qualified to offer conscious sedation to anxious or phobic patients requiring longer, more complex treatments.
He is fully committed to postgraduate education and has gained qualifications in sedation dentistry and implantology. He is about to enter the final year of the University of Bristol’s highly regarded Master’s Degree in Dental Implantology.
Guy loves the outdoors and enjoys a wide range of sports including surfing, kitesurfing, skiing, wakeboarding, swimming, cycling and rugby. However, with his first child on the way, these activities are surely about to come to a sudden halt.
GDC Registration: 229213
Dr Carelyn Gore
Carelyn graduated with a Bachelor of Dental Surgery from Kings College London in 2011. Prior to this she achieved a Master of Science (With Distinction) in Experimental Oral Pathology from Barts and the London School of Medicine and Dentistry.
Carelyn has gained a wealth of experience from working in several private practices across England and Wales and has a keen interest in treating nervous and anxious patients.
Carelyn is a firm believer in minimally-invasive, conservative dentistry and believes in forming trusting and long-lasting relationship with her patients.
Having completed several post-graduate aesthetic and restorative courses she is confident in delivering natural, healthy, and beautiful smiles and involves her patients throughout their entire journey.
Straightening teeth is a further interest of Carelyn’s, and she is a certified provider of Invisalign, Six Month Smiles and Inman Aligner.
Carelyn is a member of the Society for the Advancement of Anaesthesia in Dentistry and has plans to continue with further post-graduate training related to anxiety and pain control, conscious sedation and cosmetic dentistry.
Outside of dentistry Carelyn is a keen runner and enjoys keeping healthy and fit. She also enjoys time with her family and has had an affection for animals from a very young age.
GDC Registration: 211274
Dr Erlind Pepla (35) studied dental surgery at Sapienza University in Rome, one of Europe’s most prestigious universities and ranked first in Italy.
Graduating in 2010 Erlind then spent his first 5 years working in the Endodontic and Restorative Dentistry Department at Sapienza University of Rome, completing an MSc In Endodontics and PhD in Restorative Dentistry.
Erlind has worked as Visiting Assistant Professor in the Oral Surgery, Implantology and Maxillo-Facial Specialisation School at the Albanian University, where he also works as a Visiting Professor in Endodontics.
In 2015 Erlind moved to the UK to take up a position as Endodontist at several practices in Suffolk until 2017 when he accepted a position as a part-time Clinical Lecturer in Restorative Dentistry at Bristol University teaching Basic (3rd year students) and Advanced (4th year students) Endodontics.
In 2018 Erlind joined BUPA dental care where he remains today, joining Arnica Dental Care, now a BUPA Platinum Practice, as Endodontist in 2020.
Erlind has authored, co-authored and contributed to a number of key Endodontic publications.
GDC Registration: 257366
Dr Toby Mitchell-Innes was born and raised in Herefordshire, England.
He graduated from Manchester Dental School in 2016, and over the last 5 years has pursued a career in specialist dentistry working closely with consultants in Oral Surgery, Paediatrics, Restorative Dentistry, Special Care, Orthodontics and Maxillofacial Surgery.
Toby believes that everyone deserves a beautiful, healthy smile to enhance their wellbeing and quality of life.
Toby has a gentle, caring approach. He is at ease looking after nervous, anxious and dental phobic patients, who often miss out on essential treatment due to their anxiety.
He is qualified to treat patients under inhalation sedation (happy air) or intravenous (IV) sedation, which helps patients feel comfortable and relaxed. As a result, many of Toby’s patients receive treatment they never dreamt could be possible.
Committed to attending regular dental courses for continuing postgraduate education, over the past 5 years, Toby has developed a special interest in tooth alignment, cosmetic dentistry and oral surgery. He is also hoping to study implant dentistry at the University of Bristol.
In his spare time, Toby enjoys running, triathlons, golf and playing for his local tennis club. Toby reads to help him relax (every now and then).
GDC Registration 264511
Emma graduated from Bristol University with a Diploma in Dental Hygiene and Therapy in 2010.
With a passion for helping patients improve their oral health not only is Emma a dental hygienist she is also a qualified and experienced dental therapist that enables her to complete additional treatment under prescription from dentists including fillings and baby tooth extractions.
Emma joined the Arnica team in February 2019 and the feedback from patients has been excellent.
As well as working at Arnica Emma continues to work in community for Gloucestershire Care Services as a dental therapist.
Emma has a young family to keep her busy and to relax she enjoys gardening and socialising with family and friends.
To keep fit she is a keen runner and is currently focusing on smashing her 5K personal best at her local Park Run
‘‘I know it sounds like a cliche, but prevention is better than cure when it comes to oral health! I am always keen to provide patients with top tips to looking after teeth and gums and how to get the best results with brilliant new dental care products like Tepe – the fab alternative to flossing’’
GDC Registration: 124913
As a little girl, Lesley loved going to see her dentist because ‘’she was so nice and so much fun’’ – and, without knowing it then, her future career path was set!
Later, after joining the RAF, she decided she wanted to train to become a hygienist. So, Lesley applied for, and was successfully awarded, a place on the highly esteemed RAF’s Institute of Dental Health and Training at RAF Halton. She graduated in 1995.
Lesley remained in the RAF for 11 years with postings in South Wales, Aylesbury, and Butnalso in Germany.
When she left the RAF, Lesley moved to Cheltenham and worked for a private practice for two years before moving to London.
After two years in London, the lure of the West Country was too much! Lesley moved back to Gloucestershire, where she worked in various practices doing locum work. During this time she met Ellie Ledger (our Principal Dentist) at an Arnica Dental open evening and immediately thought ‘I want to work here one day!’. She loved that it felt like such a welcoming, modern and professional practice.
Lesley is keen to maintain her professional development; she attends dental hygienist courses and training days so she can provide the most up-to-date treatment to her patients. Her passion for looking after anxious patients has meant that she has also invested a lot of time learning about and refining gentle dentistry techniques.
She is also on the committee for Gloucestershire Independent Dental Hygienists and Therapists (GIDHT).
In her spare time, Lesley loves live music (particularly festivals), up-cycling furniture and gardening.
GDC Registration: 4685
Julie joined Arnica in 2005 bringing with her a wealth of nursing experience having qualified as a dental nurse in 1974.
During her time as a dental nurse Julie has attended numerous courses on oral surgery, implants and sedation.
She particularly enjoys assisting with cosmetic dentistry as she loves to see the pleasure on patients’ faces when they see how good they look in the mirror, when their procedure is complete and they can smile with confidence.
Julie also gets a lot of satisfaction from treating anxious and dental-phobic patients.
GDC Registration: 120168
Caroline joined Arnica in October 2018 having nursed at a private dental practice in Cheltenham since 2016.
In February she completed her City & Guilds Diploma in Dental Nursing Level 3 QCF at Gloucestershire College where she enjoyed learning about the different techniques for helping nervous patients relax.
What Caroline loves the most about her job is being part of a professional team and building rapport with patients.
Described by her colleagues as professional, calm and compassionate Caroline now lives in Cheltenham enjoying an active lifestyle that includes playing netball, long distance running and supporting Gloucester Rugby!
GDC Registration: 275704
Amy chose dental nursing as a career because she enjoys being part of a team that makes a difference to people’s lives.
Graduating in 2004, with a NEBDN Certificate in Dental Nursing, whilst working at her first practice in Cheltenham, Amy then went on to complete a Radiography course that enabled her to take patient CT Scans (x-rays).
In 2007, Amy joined the maxillofacial departments at Cheltenham General Hospital and Gloucestershire Royal Hospital where she gained valuable experience assisting in complex procedures and trauma cases.
She then transferred to specialist prosthodontics – the repair and replacement of teeth, using procedures like dental implants – where she remained for over 10 years.
In July 2019, Amy joined Arnica Dental having heard about our reputation for exceptional quality patient care as well as the skills, experience and professionalism of Arnica’s clinical team.
‘’There was an opportunity to be involved in more complex dentistry at Arnica and, therefore, to be instrumental in having an even greater positive impact on people’s lives.’’
Amy’s advice to patients is to “really look after your teeth, as your smile is the second feature everyone notices’’
GDC Registration: 140450
Emma joined Arnica in June 2019 having worked as a dental nurse at a private practice in Gloucester since January 2014 where she completed her level 3 diploma in dental nursing and her OHE BDA qualification.
Emma’s favourite part of her job is working as part of a team making a difference to people’s lives in particular looking after the patient ensuring their visit to us is a very positive experience.
Emma’s colleagues and patients alike regard her as compassionate, friendly and conscientious.
Currently living in Hucclecote Emma enjoys socialising with friends, local restaurants with her fiancé Ben and walking her Jack Russell Archie!
GDC Registration: 262392
Putting a smile on patients’ faces is what attracted Libby to being a dental nurse.
As soon as she left sixth form, with A-levels in Art and Photography, Libby started her first dental nursing job, aged 18, at a mixed NHS/private dental practice in the centre of Cheltenham.
Libby is currently studying for her Level 3 Dental Nursing Qualification at Gloucestershire College. She started in April 2019 and was meant to complete it in September 2020, however, due to Covid-19, this has now been put back to April 2021.
In April 2020, Libby came to work at Arnica Dental with a passion to assist with oral surgery. She was attracted by the complex surgical procedures carried out by the Arnica team.
Libby loves working as part of a team, in a forward-thinking practice, helping to restore patient’s oral health and all that that involves. She is particularly good at setting up and locking down surgeries and the decontamination room, knowing all about dental materials and equipment and how to use them, being efficient at assisting dentists, and looking after patients so they are comfortable and relaxed.
In her spare time, Libby enjoys dancing, photography and occasionally painting.
Harriet, our new Practice Manager, joined Arnica Dental Care in February 2020.
She started her career as a dental nurse – completing her training at a private practice in St John’s, Worcester. She then graduated in 2016 with a Level 3 Diploma in Dental Nursing (City and Guilds) from the Dental Smiles Academy.
The variety that comes with dental nursing is what appealed to Harriet. When you’re working as part of a large team looking after all kinds of patients, from children to great grandparents, no two days are ever the same.
Three years later, she progressed to Lead Dental Nurse at Bupa Tewkesbury, but quickly realised that she wanted even more responsibility and a more challenging role!
So, Harriet decided that being a Practice Manager, and still providing clinical support in surgery when required, gave her the responsibility and challenge she was looking for.
Harriet completed her Practice Manager course at Bupa’s Practice Manager Academy and was given her first role at Bupa Redditch, before moving on to Bupa Leckhampton.
Remaining loyal to Bupa, Harriet joined Arnica Dental Care just after Arnica had become a Bupa Platinum Practice.
Harriet told us:
“I was very excited to be given the chance of managing Arnica, as I’d heard so much about this fantastic practice. I love the variety and complexity of the treatment and care Arnica offers patients, especially anxious and dental-phobic ones. To join one of the region’s leading referral practices, respected by so many dentists around Cheltenham, was a fantastic opportunity for me.
The whole team is very passionate about what they do, and I love how much they really care about each individual patient.
‘’When not at work I love spending quality time with my partner Aaron and going on sunny holidays, and seeing new places”
GDC Registration: 263661
Karen joined us from another private dental practice in Cheltenham in 2010.
Since then Karen has become a valuable member of the team as she is particularly good at looking after the well-being of our most nervous patients.
With her friendly, calming approach Karen is able to help patients relax and feel comfortable before and after their appointment.
Out of work Karen enjoys spending time with her family and grand children.
Having worked at Greyholme Dental Suite in Cheltenham for 11 years, Margaret, or rather Margie as she is known to everyone, joined Arnica in January 2014 replacing long-serving Liz Belcher as one of our three Patient Co-ordinators.
“Being the receptionist of a busy dental practice is my idea of a perfect job, as I love meeting and looking after people as well as being part of a close-knit team.”
Hester joined Arnica as a patient co-ordinator in January 2016 having managed her own beauty and massage therapy business.
Prior to that she worked in various client-support roles and was invited to join Arnica as part of our 2016 expansion.
Having quickly established herself as a popular member of the team Hester enjoys helping patients, especially nervous or phobic ones, feel welcome and relaxed.
In her spare time Hester enjoys swimming, running and relaxing with her husband and two teenage sons.
Rachel Joined Arnica at the start of 2018, bringing with her a wealth of dental knowledge from another private practice in Cheltenham.
She likes to make the patient journey at Arnica a pleasant, stress free experience. Her idea of success is to see a patient build their confidence at visiting Arnica and no longer need sedation for treatment, where they once struggled with even booking an appointment.
During her spare time, Rachel enjoys swimming and is an active member on her daughters’ school PTA.
Louise joined Arnica in 2013 and was promoted to practice manager in 2014. Since then she has been instrumental in refining Arnica’s systems and procedures to ensure we maintain exceptionally high standards of treatment and care.
In September 2016 Louise’s role evolved to that of Financial Controller as well as providing support in key areas such as treatment co-ordination, dental finance and patient membership plans.
Married with two children – both recently graduated from University with first class honours degrees, Louise enjoys spending time with family and friends and out walking with their miniature schnauzer Remi.
What people have to say about our team
From the moment you walk through the door, without exception, every member of the team including the receptionists, nurses and dentists are so warm and friendly.
I joined Arnica because they have an amazing reputation for making you feel relaxed and comfortable, and the quality of the treatment and care is second to none.
I had the All-on-4 procedure with Ellie helped by her nurse Julie. They were fantastic. Everything went to plan, the pain was minimal and the results are better than I had hoped for. A big thank you to everyone at Arnica.